Armatile Wins Best Customer Service at Greater Newry Business Awards 2025
- marketing578852
- Oct 6
- 2 min read
We’re proud to announce that Armatile has been awarded Best Customer Service (Multiple Retailer) at the Greater Newry Business Awards 2025. This recognition is a testament to the outstanding service our team delivers every day, and we’re especially honoured to have received a 100% score in the secret shopper review.
What Made the Experience Stand Out?
The secret shopper’s visit to our Newry showroom highlighted the genuine warmth and professionalism that define our customer service. Upon entering, they were immediately drawn to our welcoming customer reception table, where a staff member greeted them warmly and offered assistance.
Throughout the interaction, the staff member demonstrated:
A high standard of customer service
Strong listening skills and a clear desire to understand the customer’s needs
A proactive approach to educating the customer about suitable options
A commitment to finding solutions that aligned with the project’s budget
The reviewer noted that the staff member went above and beyond expectations, describing the experience as informative, engaging, and focused on securing the business through genuine care and expertise.
A Team Effort Worth Celebrating
This award reflects the dedication of our Newry showroom team, whose professionalism and passion for customer care continue to set us apart. We’re incredibly proud of their achievement and grateful for their commitment to excellence.
To our loyal customers, thank you. Your continued support and feedback inspire us to keep raising the bar and delivering service that’s not just good, but exceptional.
Celebrating Local Business Excellence
The awards ceremony was a fantastic celebration of the vibrant business community in the Greater Newry area. We extend our congratulations to all the winners and finalists. It was inspiring to be among so many brilliant local businesses, each contributing to the region’s growth and success.
If you haven’t visited one of our showrooms yet, we invite you to experience our award-winning customer service for yourself. We look forward to welcoming you.
Comments