
Location:
Newry, UK
Job Type:
Permanent / Full-Time
Job Sector:
Manufacturing | Operator | Warehouse
Salary:
Negotiable Salary

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Warehouse/Logistics Operations Manager
Manufacturing | Operator | Warehouse
Permanent / Full-Time

Job Overview
The Warehouse/Logistics Operations Manager is responsible for the effective management of all warehouse operations, ensuring the safe, efficient and accurate receipt, storage and distribution of goods. The role is responsible for leading warehouse teams, driving continuous improvement, maintaining high standards of health and safety, and ensuring excellent customer service.
A key responsibility of this role is to lead the preparation of the warehouse for future growth and oversee the successful implementation of a new Warehouse Management System (WMS)/ERP system, ensuring all warehouse processes are reviewed, improved and integrated into the new system.
Duties and Responsibility
Warehouse Operations
Manage the day-to-day operation of the warehouse.
Ensure the efficient receipt, storage, picking, packing and dispatch of all products.
Maintain inventory accuracy through effective stock control procedures.
Monitor warehouse performance and implement improvements to maximise efficiency.
Ensure customer orders are fulfilled accurately and on time.
Develop and maintain warehouse operating procedures.
Coordinate with Purchasing, Sales, and Production departments to ensure smooth operations.
Monitor warehouse costs and identify opportunities for savings.
Manage deliveries schedule to ensure efficient use of Armatile trucks and external transport suppliers where appropriate.
Warehouse Development Project
Review the existing warehouse layout and recommend improvements.
Design improved storage locations and product flows.
Develop an efficient warehouse location and bin numbering system.
Maximise warehouse storage capacity while maintaining safe working practices.
Improve goods receiving, inspection and dispatch processes.
Develop standard operating procedures (SOPs) for all warehouse activities.
Introduce Lean principles and continuous improvement initiatives.
Plan and coordinate warehouse changes with minimal disruption to daily operations.
Warehouse Management System (WMS) / ERP Implementation
Take ownership of implementing a new warehouse computer system by:
Working with software providers and internal stakeholders throughout implementation.
Defining warehouse operational requirements for the new system.
Reviewing and improving existing warehouse processes before implementation.
Assisting with product coding, barcode implementation and location mapping.
Supporting warehouse data migration and testing.
Developing warehouse operating procedures within the new system.
Coordinating user acceptance testing.
Training warehouse employees on the new system.
Monitoring implementation progress against agreed project plans.
Identifying risks and implementing corrective actions.
Supporting post-implementation improvements and optimisation.
Team Management
Recruit, train, develop and motivate warehouse employees.
Conduct performance reviews and manage employee development.
Plan staffing levels to meet operational demands.
Promote teamwork, accountability and continuous improvement.
Manage employee attendance, discipline and performance in accordance with company policies.
Health & Safety
Ensure full compliance with Health & Safety legislation.
Promote a strong safety culture throughout the warehouse.
Conduct regular safety inspections and risk assessments.
Ensure all equipment is maintained and operated safely.
Investigate accidents and implement corrective actions.
Stock Control
Develop and monitor KPIs including:
Picking accuracy
Stock accuracy
Order fulfilment
On-time delivery
Productivity
Labour efficiency
Warehouse utilisation
Breakages
Customer service performance
Provide regular operational reports to senior management.
Skills and Experience
Essential
Minimum 5 years' warehouse management experience.
Experience managing warehouse teams.
Experience implementing Warehouse Management Systems (WMS) or ERP systems.
Strong project management skills.
Excellent organisational and planning skills.
Strong analytical and problem-solving ability.
Good understanding of inventory management.
Excellent communication and leadership skills.
Good knowledge of Microsoft Excel and Microsoft Office.
Experience managing KPIs and operational performance.
Knowledge of Health & Safety legislation.
Desirable
Degree or professional qualification in Supply Chain, Logistics or Operations Management.
Lean Six Sigma qualification.
Project Management qualification (PRINCE2, PMP or equivalent).
Experience of warehouse redesign projects.
Experience using barcode systems and handheld scanning technology.
Forklift certification (or experience managing FLT operations).
Key Competencies
Leadership
Project Management
Change Management
Strategic Planning
Decision Making
Team Development
Communication
Customer Focus
Commercial Awareness
Problem Solving
Continuous Improvement
Attention to Detail
Key Performance Indicators
Warehouse productivity improvements
Stock accuracy above agreed target
Picking accuracy above agreed target
On-time order dispatch
Health & Safety compliance
Warehouse cost reductions
Successful implementation of new WMS/ERP system
Completion of warehouse preparation project within agreed timescales and budget
Staff training completion
Customer service performance
Benefits
Contributory company pension
On-Site parking

