Location:
On Site / Armagh, UK
Job Type:
Permanent / Full-Time
Job Sector:
Sales | Customer Service
Salary:
Negotiable Salary
Join the Team at Armatile!
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Sales Support Coordinator – Armagh
Sales | Customer Service
Permanent / Full-Time
Job Overview
We are recruiting a Sales Support Coordinator to join a highly successful sales team, playing a vital role liaising between our Sales Representatives, customers and manufacturing department.
Processing sales orders and being the first point of contact for customers with queries regarding products, orders, deliveries and provide support for Sales Representatives.
To work closely with the Sales Team to ensure customer requirements are accurately identified, communicated and processed and to meet/exceed customer expectations.
Duties and Responsibility
Process customer orders accurately and efficiently though Sales Order Processing System.
Checking details with clients before processing on the system and in accordance with store operating procedures.
Effectively responding to customer communications/enquiries in a timely and professional manner via telephone and emails.
Liaise between customers and all internal departments on matters relating to sales.
Build long-term relationship with sales, stores, administration and production staff.
Provide exceptional customer service.
Skills and Experience
Desirable Skills
Strong communication and customer care skills.
Good problem solving/organisational skills.
Ability to multitask and work within deadlines.
A willingness to take ownership of the task at hand.
Attention to detail with excellent time management.
Ability to work as part of a team and individually.
Excellent IT Skills, including Microsoft office and experience of sales order processing systems.
Must have min of 2+ years experience in a similar Sales Administration/Order Processing/ Sales Support Role.
GCSE Maths and English or equivalent.
High level experience in Customer Service.
Essential Skills
Excellent organisational and time management skills.
Strong communication skills, both written and verbal.
Ability to work independently and in a wider team environment.
Highly motivated.
Numerate and analytical with attention to detail.
Professional and friendly attitude.
Commercially aware.
Benefits
28 days annual leave
Free Parking
Friendly and relaxed work environment
Pension scheme
Career development opportunities
Employee Discount